| Sponsor's Objectives |
To provide the Director (CEO) with another tool to build her business, specifically a workflow map to help share her vision with her staff, and focus very scarce resources on the most customer satisfying work. |
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| Business & Financial Impacts |
Better resource planning and allocation decisions. |
| Workshop Days |
½ day on-site workshop, 1 day documentation and follow-up, cosmetic changes. |
| Process Triage™ Examinations |
Operations review metrics; budgeting metrics. |
| Participants |
Museum Director and her Operations and Exhibits Director. |
| Results |
Lauranne Hess, Director, (from a Linked-In® recommendation):
“Rosey’s Process Triage was extremely beneficial to Wonderscope. Rosey worked with us to understand and capture our processes and workflow. He helped us identify our “points of pain” and trace their origins, recognize and improve our resource allocations, and streamline all of our processes so that we can work more efficiently and effectively. Rosey took a lot of time with us, listened to our needs and challenges, and provided us with very thoughtful and helpful feedback. We greatly appreciated the opportunity to work with Rosey and go through this process. We use our map constantly as we develop projects and improve operations, and the work Rosey did with us will be invaluable as we expand our museum. I highly recommend Rosey and Process Triage.” July 22, 2010 |
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Rosey's Remarks
Process Triage's business model includes giving back to the community. We donate strategic workflowconsulting services to non-profits that directly improve the quality of life for youngsters.
The Wonderscope® Children's Museum of Kansas City serves 80,000 each year, providing them with hands on learning experiences in a safe, clean, enriching environment. Process Triage® is dedicated to helping organizations that invest in our children.
if you travel to the Kansas City metro area, we enthusiastically recommend that you visit the museum and learning experience (Directions). |
